The rules of the road.

Compare, Transcript, and Deal Finder are offered free to individuals at the point of use. Reasonable, non commercial use is welcome and we set generous rate limits. Automated scraping that harms infrastructure or that violates the upstream retailer's terms is not permitted.

A free claim is offered to any operator with verifiable ownership of a Western Mass business. Operators are responsible for the accuracy of their listing and for keeping it current. Springfield AI Cloud reserves the right to remove or correct listings that materially mislead consumers.

Featured and Sponsor packages are governed by the package agreement signed at the time of purchase. That document is the operating contract for the placement.

AI Support packages are governed by the master service agreement countersigned at engagement. That document specifies the scope, the integrations, the support response time, and the data handling.

Springfield AI Cloud agents draft, recommend, and reply on behalf of a business according to that business's instructions. The business is the principal. We are the operator. Final responsibility for outbound communication remains with the business.

Springfield AI Cloud does not host content that promotes hate, violence, or fraud. Listings or agent deployments found to violate that line will be removed without refund.

The free consumer tools are provided as is. The platform aggregates information from third party retailers and external services. Springfield AI Cloud is not liable for the accuracy or availability of those upstream sources.

For paid customers, the master service agreement governs liability and remedy. Where that agreement is silent, the limit of liability is the trailing three months of fees paid by the customer.

These terms are governed by the laws of the Commonwealth of Massachusetts. Disputes will be resolved in the courts of Hampden County.